Best Sales software for Businesses by Freshworks


Accelerate your revenue with context-driven sales

Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.

How can Freshsales help you accelerate revenue?


Close deals faster with a 360° view of your customers

Get a complete view of your customer’s interactions to deliver personalized experiences. Leverage data to drive revenue.


Improve seller effectiveness by streamlining your sales process

Have conversations with context, automate time-consuming tasks, and spend valuable time selling and not on mundane legwork.


Reduce IT complexity & cost with a comprehensive solution

Keep teams happy with a solution that is easy to implement, and easier to use. Increase adoption, reduce costs, and boost morale.


Focus on the best leads. Generate more opportunities.

Website prospects are the most engaged. Run chat campaigns, and turn your website into a lead generation machine.

Top Features:

Use AI-powered Chatbots to chat with visitors in real-time

 Capture visitor information with customizable Web Forms 

Understand visitor intent. Track page visits and actions on your site.


Have conversations with context. Shorten your sales cycle.

Surface the best leads, communicate across a customer’s preferred channel, and personalize messages based on behavior.

  Gain complete context with sales, marketing, and support touchpoints on the activity timeline.

  Focus on the best opportunities with Predictive Contact Scoring

  Communicate seamlessly across channels – PhoneEmailChatSMS


Drive deals to closure, faster. Improve sales conversions with AI-powered insights.

Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue.

  Find the best deals to close with AI-based Deal Insights
  Collaborate across teams in real-time with Slack Integration
  Improve revenue predictability with Dynamic Forecasting


Customer 360° view made easy. Grow customer value with integrated sales and support.

Develop long-lasting relationships with customers. Enable sales and support to work together to help the customer seamlessly.

   Bring sales and support functionalities together with the Freshdesk Integration
   Understand your customers inside-out with a 360° customer view
   Upsell and cross-sell to your customer base with automated sales campaigns


Trusted by businesses worldwide

Sell smarter and faster with Freshsales


Get sales teams organized and engage leads fast with built-in chat, email, and phone



/user/month, billed annually


/user/month, billed monthly


  •  Contact & Account Management 
  •  Contact Lifecycle Stages 
  •  Built-in Chat, Email, & Phone 
  •  24×5 Support 
  •  Mobile App 

Powerful CRM automation to help growing sales teams avoid repetitive work and spend more time selling


/user/month, billed annually


/user/month, billed monthly

Everything in Free, plus

  •  Visual Sales Pipeline 
  •  AI-powered Predictive Contact Scoring 
  •  Sales Sequences 
  •  Up to 2,000 Bot Sessions/Month  FREDDY
  •  WhatsApp Business 

Everything you need to manage multiple sales teams and grow revenue like a pro


/user/month, billed annually


/user/month, billed monthly

Everything in Growth, plus

  •  Multiple Sales Pipelines 
  •  Time-based Workflows 
  •  AI-powered Deal Insights & Next Best Action 
  •  Up to 3,000 Bot Sessions/Month  FREDDY
  •  Sales Teams & Territory Management 

CRM your way with advanced customization, governance, and controls



/user/month, billed annually


/user/month, billed monthly

Everything in Pro, plus

  •  Custom Modules 
  •  AI-based Forecasting Insights 
  •  Audit Logs 
  •  Up to 5,000 Bot Sessions/Month  FREDDY
  •  Dedicated Account Manager 

All prices are exclusive of applicable taxes

Connect Freshsales with your favorite tools

Close deals faster with Freshsales Start your 21-day free trial. No credit card required.

Start your 21-day free trial. No credit card required.

Try the Freshworks CRM Customer-for-Life Cloud today

Start your 21-day free trial. No credit card required.

Your ``need of the hour`` Freshsales is here!

Freshsales brings the best of marketing and sales capabilities together. Power your end-to-end customer lifecycle with strong marketing insights, automations, AI-powered lead scoring, activity management, and more to create exceptional customer experiences in today’s era of digital transformation.

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